Shipping policy
Shipping Policy
Thank you for shopping with Synvora Labs.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received.
Orders are not processed or shipped on weekends or U.S. holidays.
If we experience a high volume of orders, processing times may be extended. If there is a significant delay, we will notify you using the contact information provided with your order.
Shipping Methods
We offer shipping through reputable carriers. Available shipping options and estimated delivery times are displayed during checkout.
Delivery estimates are provided by the carrier and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Shipping Delays
While we strive to ship orders promptly, we are not responsible for delays caused by weather, carrier disruptions, customs processing, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect shipping address is entered, please contact us immediately. If the order has not yet shipped, we will do our best to update the address. Once an order has shipped, we cannot guarantee that address changes can be made.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: SynvoraLabsLLC@gmail.com
Phone: (512) 579-9442