Shipping policy

Shipping Policy

Thank you for shopping with Synvora Labs.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders are not processed or shipped on weekends or U.S. holidays.

If we experience a high volume of orders, processing times may be extended. If there is a significant delay, we will notify you using the contact information provided with your order.

Shipping Methods

We offer shipping through reputable carriers. Available shipping options and estimated delivery times are displayed during checkout.

Delivery estimates are provided by the carrier and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Delays

While we strive to ship orders promptly, we are not responsible for delays caused by weather, carrier disruptions, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is entered, please contact us immediately. If the order has not yet shipped, we will do our best to update the address. Once an order has shipped, we cannot guarantee that address changes can be made.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: SynvoraLabsLLC@gmail.com

Phone: (512) 579-9442